About Us

Our aim is to become New Zealand's premier TPA service provider and Employee Benefits partner for Insurers and Brokers that self-insure

Our Difference

The IMA solution is focused on your risk management, utilising a collaborative framework and built for the internet to allow access to any part of the system, real-time. Our platform is built to Best Practice to ensure prompt, accurate claims management and administration services.

But you expect nothing less, so we are continually striving to develop our platform leveraging our access to global expertise and trends in the industry.

We pride ourselves on our innovation to bring new services to market, creating revenue or cost-recovery opportunities for our clients.

Risk Management

The IMA platform enables Insurers and Brokers to outsource administration services while retaining effective risk-management control

  • Product Configurator allows real-time control of products and benefits down to the member level
  • Rules Engine enables rules to be assigned to benefits and allow for wide flexibilities in limits while linking clinical code sets
  • Auto-adjudication based on benefit rules and underwriting process for Prior Approvals and claims to ensure absolute consistency
Analytics

IMA Analytics is web enabled for direct and mobile access to real-time reporting of business performance metrics

  • Dashboard Centric to provide real-time operational analytical information
  • Real-Time Data to relevant information at your fingertips to readily monitor over-servicing and over-utilisation
  • Automatic Notification configurable to alert users automatically via email of critical information
Voluntary Benefits

The IMA platform enables a Member the choice of benefits they want or need from a package of benefit programs offered by an employer – either fully or partially subsidized, or as optional benefits that are offered to employees that will be self-funded.  

  • Full flexibility of insurance or non-insurance benefits either fully or partially subsidized
  • Extensive support for self-administration of voluntary benefits and value-added services through the Member portal